Please enter your partner introductions here, and upload a photo of yourself as well.
Introductions
Martin Goosey - Business Writing Course Teacher and Site Organizer
I am ICSS Manager at the British Council Seoul, and the person who started this wiki for you. I've been teaching for 15 years, mostly in Turkey, Bosnia, Saudi Arabia, Hong Kong, Thailand, Morocco and Korea. I came to Korea in August 2006. I have a degree in History from Royal Holloway College, the University of London, and a Master's Degree in Soviet Politics, from the LSE, also of the University of London. I have four teaching qualifications too, and am also studying for a Master's Degree in Applied Linguistics at the moment.
My hobbies are football (I support Liverpool, Gillingham, and England!), travel, reading, music, and photography. I don't have much time though, because of my lovely family!
Here's my photo:
Organizing the British Council Christmas Party 2008
Introduction of Ji Eun Kang, by Angie Kim - Department: Structured Export Finance The dept. initiates, delivers, carries out transactions related to export financing which needs structuring. - Her Role: Reports to Regional Global Head of Structured Export Finance 1. Initiate, execute, follow up of deals 2. Communicate with clientsand legal council 3. Structure deals 4. Analysis of clients for internal credit proposals 5. Prepare Loan Documentations - Confident Areas of English:Is confident in all areas of English (speaking, listening, reading, writing, grammar, vocabulary). - Functions Performed in English: Negotiations, phone calls, letters, emails, talk face-to-face with clients (internal & external), take part in general internal meetings, explain numbers, socialize with clients, prepare reports and loan documentations. - English Learning Experience: English literature major with 7years of overseas experience in Venezuela and the US. - Problems Encountered in the Use of English at Work:Difficult with formality, especially legal terms. - English Communication Counterparty: Usually communicate with native speakers (clients and colleagues in the UK and US). Sometimes goes on business trips to Singapore and HK. - Hopes and Expectations for Course: Would like to find appropriate phrases to use in situations (i.e. contacting clients). Thank you for your time.
Ji Eun Kang
Introduction of Angie Kim, by Ji Eun Kang Angie Kim is currently working in the Financial Markets department which provides financial instruments and products related to foreign exchange (FX), interest rates, and derivatives. She volunteered for this course with expectations of improving writing skills, especially gaining skills for organizing and structuring her writing for her job as a credit analyst. She is quite fluent in English in most aspects including speaking, listening, writing & reading and has lived in the States for 6 years. Angie’s role in the company as a credit analyst is to analyze and prepare annual review of clients. Though she does not travel abroad for business purposes and usually communicates with people using English as a second language, the job requires her to use English in everyday phone calls, letters & e-mail, internal meetings, and describing statistics and graphs in her analysis reports. As an analyst, she does much writing and sometimes finds difficulty in keeping her writing concise, which is one of the other problems she hopes to improve throughout the session. While having given a short introduction of Angie as above, I hope you will also have the opportunity to find out more about her during the course. I look forward to seeing you next week.
Angie Kim
Introduction of Yong Suk Kim, by Hana Park Please let me introduce Mr. Kim Yong Suk, who currently works in FM (Financial Market) as a sales person covering corporate and FI (Financial Institution) sector. He is responsible for sales and trading of FM products such as FX, interest rate and option, etc. and reports to JH Hyun, the head of FM. In his department, he is also responsible for sales & structuring of financial products through client communication. As he has never studied abroad, he feels more confident in grammar than in any other areas of English as many Koreans do. His job often requires him to contact foreign clients and sometimes to travel to Hong Kong, Singapore and Manila for business. Accordingly, he needs to be ready for presentations, negotiations and talking face to face with foreign customers in English. At the same time, he also needs to make phone calls, write letters and E-mails in English as he frequently communicates with traders in Singapore and with clients in other Asian countries. He sometimes encounters problems in English, such as lack of useful and appropriate expressions, and these are in line with his expectations for this course, through which he hopes to improve frame work, structure and expressions in writing. Thank you.
Introduction of Hana Park, by Yong Suk Kim To give you better understanding of student's current job duties, capabilities, and development needs in terms of English learning, I have interviewed Hana Park, who participates Business Writing Course at British Council. The details of interview are as below.
Current Job Duties
Her main duty is overall operational process management for financial advisory service business at Structured Finance Dept.("SF"), ING Bank N.V. Seoul Branch. SF mainly provides financial advisory service for project financing with corporate & financial institution clients. She follows up all kinds of documentation, such as contract letters, agreements etc. after a deal execution.
Confident areas of English
She feels that reading is most confident area among 6 areas, which are speaking, listening, reading, writing, grammar and vocabulary.
Needs in English
She has not yet traveled English-speaking countries for business purpose, but she need English skills for various situation. Many of her clients speaks English, so she sometimes makes presentations, negotiations, phone calls, face-to-face meetings etc. Also she needs to socialize with foreign clients to build up close relationships.
Former Education
She spent 3 years in Singapore as a middle school student. Neither other overseas language institutions, nor local.
Problems and expectations
She sometimes has no assurance whether her writing is correct with appropriate vocabulary selection and right usage. She hopes that the reliability of her writing could be improved through this course
Introduction of Sylvia Ban, by Jungryun Kim
My parter was Sylvia Ban. She is working for Financial Institution (FI) department in ING Bank Seoul Branch. What she does in FI department is to manage the overall relationship with Korean FI clients (i.e., 14 local banks) and Mongolian banks to sell ING's products, especially Trade Banking and PCM products. She locally reports to Jae Woong Park who is heading FI North East Asia and regionally reports to Eric Verstraete for PCM (Payment and Cash Management) in Brussel and Kelly Yan for Trade Banking in Singapore. She is responsible for the acquisition, maintenance, development and profitability of Trade Banking and PCM products in Korea and Mongolia.
She is relatively confident in listening and reading English but wants to improve other fields ncluding speaking, writing, grammar and vocabulary. She uses English at work when she prepares presentation, negotiates, socialises with the client and participates in internal meetings. She also uses English when she makes phone calls and writes letters or emails, etc. She has lived in the USA (Minnesota) for one year to study English when she was in a college.
She sometimes travels to Europe for business to meet the clients. When she travels to Europe, she needs to communicate with native speakers in English. As she finds some difficulty in choosing the right English expression at work, she would like to improve this from the English Writing Course. She also said that she would like to pick up formal English writing skills and be more professional in using English at work.
Sylvia Ban
Introduction of Jungryun Kim, by Sylvia Ban Please see the below summary of short ‘need analysis’ after interviewing Jung Ryun Kim on March 25, 2009.
Jung Ryun is working for Compliance department in ING Bank Korea which gives an advice to the ING employeesin order for them to comply with ING’s internal/external policy. As a member of Compliance department in ING Bank Korea, her main duties and responsibilities is to monitor how well ING employees are compliant with the policy and provide an advice to the employees. She reports to Ms.Jieun Han in Korea and Andrew Chay in Singapore.
Of the six areas of English, she feels confident about listening and reading while she prefers to have more intense trainings on speaking, writing, grammar and vocabulary. At work, she uses English mostly when she makes phone calls and communicates via emails with colleagues in overseas offices. She also sometimes needs to speak in English when she participates in conference call for internal meetings.
She has never lived in overseas countries but she has picked up English from the school and some private institutions in Korea. As she works for ING, she sometimes travels to mainly Singapore and Malaysia for business and training purpose. Whenever she communicates with native speakers in English, she encounters difficulties in choosing the right expression to describe the situation and the matter she wants to deliver with a proper vocabulary. Therefore, through this business writing course, she expects to learn efficient way of expression in English so that ultimately she can improver her overall English skill.
Introduction of Eunmi Choi, by Jinny Seo Please find the memo below on the intervew with Eunmi Choi on 25 March 2009. Purpose of Meeting:
To summarize Eunmi's job description, responsibilities and expectation for English writing course with some backgrounds on her English study.
Job and responsibilities:
She is working for General Lending (GL) Department which provides a lending service to clients, and prepares credit paper and seeks for credit approval from Risk & Front Office.
Her main duties are 1) to satisfy internal and external clients, 2) to develop GL's products, and 3) to execute transactions.
Oversease experiance:
She studied in UK and has travelled overseas on business once a year, mainly to Singapore.
Confidence and development in English:
Eunmi has communicated with native speakers as her ultimate bosses are English and Dutch.
She is confident about speaking, listening, reading and writing.
She needs to develop in negotiations, writing letter and emails, face-to-face talking with internal / external customers, taking part in general internal meetings.
She has encountered difficulty in writing in English especially on how to start writing.
Expectation for the course:
Her expectaton for theEnglish course is to learn a formal writing and negotiation skills.
Introduction of Jinny Seo, by Eunmi Choi Good morning. Itis a great chance for me tointroduce my partner, Ms. Jinny Seo. 1. Department: Jinny works atCredit Risk Management Department which (a) determines credit risks embedded in existing and potential clients, (b) monitorsdaily credit limit excess, and (c) communicateswith the head office regarding credit risks. 2. Job description: Her job is to reviewcredit packagesand loan documentations, to improve the quality of creditproposals and data, and directly to reports to local risk manager (Korean). 3. Job responsibilities:She is responsible for investigating data incorrectness and inconsistency, and fornot making overdue files. 4. Englishlevel: She used to live in New Zealand and there studied English. Her confident areas of English are listening, speaking, reading and writing, but she feels that she needs to practicemore of writing letters and emails. 5. Business trip: She travels for business to Singapore once a year. 6. Difficulties in writing in English:She somehow finds it difficult to write in formal language. 7. Purpose of English: It is mainly for communication purposewith native speakersthat she needs English.
She definitely wants to improve her writing skills through this course and also is ready to enjoy the class. Martin. I hope this gives you a snapshot of Ms. Jinny Seo. Introduction of Jiwan Park, by Sue Chung Hope you’ve spent a lovely weekend as it wasaparticularly beautiful spring day yesterday. Per your request(?), here is the summary of Ji Wan Park’s‘needs analysis’according to the questions: 1. JW Park works for Credit Risk Management department. The department is responsible for monitoring the transactions’feasibility and credibilityto ensure that ING pursues safe businesses. 2. JW is covering the counter-party (Financial market) risk management. She reports to John Kim, her direct team manager. 3. Jiwan’s main duty is to maintain the consistent credit quality across the departments. 4. She is most confident in listening and reading among the six areas of English. 5. She needs English for phone calls, writing letters/e-mails, building relationship with internal/external customers, and to participate in internal meetings. 6. Jiwan,like many Koreansof her age,has studied English since kinder garden in Korea. But she gives most of the credit to Canada’s language institution, where she has stayed for a year to focus on English. 7. As she is in charge of maintaining Seoul office credit, she rarely travels for business purposes. But she goesto Singapore office for in-house training program. 8. Jiwan’s main concern is that her English is not improving anymore. She finds herself using the same sentence and words over and over again. 9. She uses English as a lingua franca. Since ING is an European bank, we mostly encounter people from Netherlands andBelgium. 10. Her expectations onthis courses are: a) want it to be fun. B) want it to be practical. She hopes that she could apply the learning right away after the class. If you need anyclarifications regarding JW Park’s interview, feel free to contact me.
Introduction of Sue Chung, by Jiwan Park Please find below brief analysis of Sue Chung for your reference. My sincere apologies for the late email. I‘ll make sure this won’t happen again. ?Name: Sue Chung ?Department: GL - General Lending represents lending department as a main initiator of the lending deals. GL also assess the credibility of the client and seek internal credit approval. ?Role and Reporting line: In GL department, each team member has been assigned certain client pool to cover. Sue is covering multinational companies and conduct analysis on their credit risk. She reports directly to HS Kim who is the head of GL Seoul and Philippines, as well as Jeroen Plag, the country manager. ?Duties and Responsibilities: monitoring the credit level of the clients by analyzing client companies’ financials. Initiates the internal process for new deal. ?English confidence level : very confident in listening and reading ?English usage: phone calls, letters & emails, talking face to face with internal/ external customers, taking part in general meeting, explain numbers(statistics and graphs), and socializing with clients. ?English exposure: She has been in South East Asian countries (i.e. Malaysia, Philippines and Indonesia) for 9 years. ?Business travel frequency: Not frequent so far. ?Problems in writing English: Writing in short sentences with strong impact using legal terms. ?English as lingua franca. ?Hopes and Expectations: Have a very high expactation and willing to work hard for it. Coverage of full legal terms. Have a nice day. Thank you.
Introduction of Heeyoung Shin, by Heeyoung Shin Since I was absent on the first day of class, I’m introducing myself. I am an account manager at General Lending (GL) department. I work with two colleagues – Eunmi Choi and Sue Chung who are also taking this course – and report to HS Kim, the head of GL Seoul who is also heading GL Manila. An account manager at General Lending is responsible for credit applications and documentations and support relationship managers on structuring deals and executing transactions. I attended a university in the US. I am relatively confident in listening, reading, grammar and vocabulary but I think I need more improvement in speaking and writing (especially business writings including emails). As I had been an equity analyst for ten years, I used to be on many business trips to meet investors (in US, Europe, HK, Singapore, Japan) but since I became a credit analyst four years ago I rarely had chance to travel overseas on business. Since I joined ING – which is a Dutch Bank - a year ago, I get to communicate with seniors who are mostly Dutch and Belgians. I hope I can improve my communications skills in formal writings in letters and emails as well as speaking through this course. Introduction of YoungIn Hah, by ByongJoo Kim
YoungIn is working for Financial Market team which members are trading several financial products and selling various products to clients to make money. She is currently in charge of corporate sales, selling financial products related F/X, Rates to mainly Korean corporate clients who have positions to be hedged. Her main duties are to make profits by providing financial services to clients. To attain her budget target, she is sending
daily market data and important comments to clients and consulting their hedging requirements. She is reporting her performance and sales issues to JH Hyun, a treasurer on a regular basis.
She is expecting this course is more practical and useful for her works, especially she wants to develop presentation skills and communication abilities with foreign customers even though she feels confident about general English usages.
She had studied English since she was in middle school, but speaking and listening were improved better when she stayed in Canada for 8 months. She did not have much chances of travel for business, only some for training. At work, she often encounters some difficulties in responding fast and properly in English when customers ask some questions or request some information by E-mailing. That's the main reason she attends this course!
Introductions
Martin Goosey - Business Writing Course Teacher and Site Organizer
I am ICSS Manager at the British Council Seoul, and the person who started this wiki for you. I've been teaching for 15 years, mostly in Turkey, Bosnia, Saudi Arabia, Hong Kong, Thailand, Morocco and Korea. I came to Korea in August 2006. I have a degree in History from Royal Holloway College, the University of London, and a Master's Degree in Soviet Politics, from the LSE, also of the University of London. I have four teaching qualifications too, and am also studying for a Master's Degree in Applied Linguistics at the moment.
My hobbies are football (I support Liverpool, Gillingham, and England!), travel, reading, music, and photography. I don't have much time though, because of my lovely family!
Here's my photo:
Introduction of Ji Eun Kang, by Angie Kim
- Department: Structured Export Finance
The dept. initiates, delivers, carries out transactions related to export financing which needs structuring.
- Her Role: Reports to Regional Global Head of Structured Export Finance
1. Initiate, execute, follow up of deals
2. Communicate with clientsand legal council
3. Structure deals
4. Analysis of clients for internal credit proposals
5. Prepare Loan Documentations
- Confident Areas of English:Is confident in all areas of English (speaking, listening, reading, writing, grammar, vocabulary).
- Functions Performed in English: Negotiations, phone calls, letters, emails, talk face-to-face with clients (internal & external), take part in general internal meetings, explain numbers, socialize with clients, prepare reports and loan documentations.
- English Learning Experience: English literature major with 7years of overseas experience in Venezuela and the US.
- Problems Encountered in the Use of English at Work:Difficult with formality, especially legal terms.
- English Communication Counterparty: Usually communicate with native speakers (clients and colleagues in the UK and US). Sometimes goes on business trips to Singapore and HK.
- Hopes and Expectations for Course: Would like to find appropriate phrases to use in situations (i.e. contacting clients).
Thank you for your time.
Introduction of Angie Kim, by Ji Eun Kang
Angie Kim is currently working in the Financial Markets department which provides financial instruments and products related to foreign exchange (FX), interest rates, and derivatives. She volunteered for this course with expectations of improving writing skills, especially gaining skills for organizing and structuring her writing for her job as a credit analyst.
She is quite fluent in English in most aspects including speaking, listening, writing & reading and has lived in the States for 6 years.
Angie’s role in the company as a credit analyst is to analyze and prepare annual review of clients. Though she does not travel abroad for business purposes and usually communicates with people using English as a second language, the job requires her to use English in everyday phone calls, letters & e-mail, internal meetings, and describing statistics and graphs in her analysis reports.
As an analyst, she does much writing and sometimes finds difficulty in keeping her writing concise, which is one of the other problems she hopes to improve throughout the session.
While having given a short introduction of Angie as above, I hope you will also have the opportunity to find out more about her during the course.
I look forward to seeing you next week.
Introduction of Yong Suk Kim, by Hana Park
Please let me introduce Mr. Kim Yong Suk, who currently works in FM (Financial Market) as a sales person covering corporate and FI (Financial Institution) sector. He is responsible for sales and trading of FM products such as FX, interest rate and option, etc. and reports to JH Hyun, the head of FM. In his department, he is also responsible for sales & structuring of financial products through client communication. As he has never studied abroad, he feels more confident in grammar than in any other areas of English as many Koreans do. His job often requires him to contact foreign clients and sometimes to travel to Hong Kong, Singapore and Manila for business. Accordingly, he needs to be ready for presentations, negotiations and talking face to face with foreign customers in English.
At the same time, he also needs to make phone calls, write letters and E-mails in English as he frequently communicates with traders in Singapore and with clients in other Asian countries. He sometimes encounters problems in English, such as lack of useful and appropriate expressions, and these are in line with his expectations for this course, through which he hopes to improve frame work, structure and expressions in writing. Thank you.
Introduction of Hana Park, by Yong Suk Kim
To give you better understanding of student's current job duties, capabilities, and development needs in terms of English learning, I have interviewed Hana Park, who participates Business Writing Course at British Council. The details of interview are as below.
- Current Job Duties
Her main duty is overall operational process management for financial advisory service business at Structured Finance Dept.("SF"), ING Bank N.V. Seoul Branch. SF mainly provides financial advisory service for project financing with corporate & financial institution clients. She follows up all kinds of documentation, such as contract letters, agreements etc. after a deal execution.- Confident areas of English
She feels that reading is most confident area among 6 areas, which are speaking, listening, reading, writing, grammar and vocabulary.- Needs in English
She has not yet traveled English-speaking countries for business purpose, but she need English skills for various situation. Many of her clients speaks English, so she sometimes makes presentations, negotiations, phone calls, face-to-face meetings etc. Also she needs to socialize with foreign clients to build up close relationships.- Former Education
She spent 3 years in Singapore as a middle school student. Neither other overseas language institutions, nor local.- Problems and expectations
She sometimes has no assurance whether her writing is correct with appropriate vocabulary selection and right usage. She hopes that the reliability of her writing could be improved through this courseIntroduction of Sylvia Ban, by Jungryun Kim
My parter was Sylvia Ban. She is working for Financial Institution (FI) department in ING Bank Seoul Branch. What she does in FI department is to manage the overall relationship with Korean FI clients (i.e., 14 local banks) and Mongolian banks to sell ING's products, especially Trade Banking and PCM products. She locally reports to Jae Woong Park who is heading FI North East Asia and regionally reports to Eric Verstraete for PCM (Payment and Cash Management) in Brussel and Kelly Yan for Trade Banking in Singapore. She is responsible for the acquisition, maintenance, development and profitability of Trade Banking and PCM products in Korea and Mongolia.
She is relatively confident in listening and reading English but wants to improve other fields ncluding speaking, writing, grammar and vocabulary. She uses English at work when she prepares presentation, negotiates, socialises with the client and participates in internal meetings. She also uses English when she makes phone calls and writes letters or emails, etc. She has lived in the USA (Minnesota) for one year to study English when she was in a college.
She sometimes travels to Europe for business to meet the clients. When she travels to Europe, she needs to communicate with native speakers in English. As she finds some difficulty in choosing the right English expression at work, she would like to improve this from the English Writing Course. She also said that she would like to pick up formal English writing skills and be more professional in using English at work.
Introduction of Jungryun Kim, by Sylvia Ban
Please see the below summary of short ‘need analysis’ after interviewing Jung Ryun Kim on March 25, 2009.
Jung Ryun is working for Compliance department in ING Bank Korea which gives an advice to the ING employeesin order for them to comply with ING’s internal/external policy. As a member of Compliance department in ING Bank Korea, her main duties and responsibilities is to monitor how well ING employees are compliant with the policy and provide an advice to the employees. She reports to Ms.Jieun Han in Korea and Andrew Chay in Singapore.
Of the six areas of English, she feels confident about listening and reading while she prefers to have more intense trainings on speaking, writing, grammar and vocabulary. At work, she uses English mostly when she makes phone calls and communicates via emails with colleagues in overseas offices. She also sometimes needs to speak in English when she participates in conference call for internal meetings.
She has never lived in overseas countries but she has picked up English from the school and some private institutions in Korea. As she works for ING, she sometimes travels to mainly Singapore and Malaysia for business and training purpose. Whenever she communicates with native speakers in English, she encounters difficulties in choosing the right expression to describe the situation and the matter she wants to deliver with a proper vocabulary. Therefore, through this business writing course, she expects to learn efficient way of expression in English so that ultimately she can improver her overall English skill.
Introduction of Eunmi Choi, by Jinny Seo
Please find the memo below on the intervew with Eunmi Choi on 25 March 2009.
Purpose of Meeting:
- To summarize Eunmi's job description, responsibilities and expectation for English writing course with some backgrounds on her English study.
Job and responsibilities:- She is working for General Lending (GL) Department which provides a lending service to clients, and prepares credit paper and seeks for credit approval from Risk & Front Office.
- Her main duties are 1) to satisfy internal and external clients, 2) to develop GL's products, and 3) to execute transactions.
Oversease experiance:- She studied in UK and has travelled overseas on business once a year, mainly to Singapore.
Confidence and development in English:- Eunmi has communicated with native speakers as her ultimate bosses are English and Dutch.
- She is confident about speaking, listening, reading and writing.
- She needs to develop in negotiations, writing letter and emails, face-to-face talking with internal / external customers, taking part in general internal meetings.
- She has encountered difficulty in writing in English especially on how to start writing.
Expectation for the course:Introduction of Jinny Seo, by Eunmi Choi
Good morning.
Itis a great chance for me tointroduce my partner, Ms. Jinny Seo.
1. Department: Jinny works atCredit Risk Management Department which (a) determines credit risks embedded in existing and potential clients, (b) monitorsdaily credit limit excess, and (c) communicateswith the head office regarding credit risks.
2. Job description: Her job is to reviewcredit packagesand loan documentations, to improve the quality of creditproposals and data, and directly to reports to local risk manager (Korean).
3. Job responsibilities:She is responsible for investigating data incorrectness and inconsistency, and fornot making overdue files.
4. Englishlevel: She used to live in New Zealand and there studied English. Her confident areas of English are listening, speaking, reading and writing, but she feels that she needs to practicemore of writing letters and emails.
5. Business trip: She travels for business to Singapore once a year.
6. Difficulties in writing in English:She somehow finds it difficult to write in formal language.
7. Purpose of English: It is mainly for communication purposewith native speakersthat she needs English.
She definitely wants to improve her writing skills through this course and also is ready to enjoy the class.
Martin. I hope this gives you a snapshot of Ms. Jinny Seo.
Introduction of Jiwan Park, by Sue Chung
Hope you’ve spent a lovely weekend as it wasaparticularly beautiful spring day yesterday.
Per your request(?), here is the summary of Ji Wan Park’s‘needs analysis’according to the questions:
1. JW Park works for Credit Risk Management department. The department is responsible for monitoring the transactions’feasibility and credibilityto ensure that ING pursues safe businesses.
2. JW is covering the counter-party (Financial market) risk management. She reports to John Kim, her direct team manager.
3. Jiwan’s main duty is to maintain the consistent credit quality across the departments.
4. She is most confident in listening and reading among the six areas of English.
5. She needs English for phone calls, writing letters/e-mails, building relationship with internal/external customers, and to participate in internal meetings.
6. Jiwan,like many Koreansof her age,has studied English since kinder garden in Korea. But she gives most of the credit to Canada’s language institution, where she has stayed for a year to focus on English.
7. As she is in charge of maintaining Seoul office credit, she rarely travels for business purposes. But she goesto Singapore office for in-house training program.
8. Jiwan’s main concern is that her English is not improving anymore. She finds herself using the same sentence and words over and over again.
9. She uses English as a lingua franca. Since ING is an European bank, we mostly encounter people from Netherlands andBelgium.
10. Her expectations onthis courses are: a) want it to be fun. B) want it to be practical. She hopes that she could apply the learning right away after the class.
If you need anyclarifications regarding JW Park’s interview, feel free to contact me.
Introduction of Sue Chung, by Jiwan Park
Please find below brief analysis of Sue Chung for your reference. My sincere apologies for the late email. I‘ll make sure this won’t happen again.
?Name: Sue Chung
?Department: GL - General Lending represents lending department as a main initiator of the lending deals. GL also assess the credibility of the client and seek internal credit approval.
?Role and Reporting line: In GL department, each team member has been assigned certain client pool to cover. Sue is covering multinational companies and conduct analysis on their credit risk. She reports directly to HS Kim who is the head of GL Seoul and Philippines, as well as Jeroen Plag, the country manager.
?Duties and Responsibilities: monitoring the credit level of the clients by analyzing client companies’ financials. Initiates the internal process for new deal.
?English confidence level : very confident in listening and reading
?English usage: phone calls, letters & emails, talking face to face with internal/ external customers, taking part in general meeting, explain numbers(statistics and graphs), and socializing with clients.
?English exposure: She has been in South East Asian countries (i.e. Malaysia, Philippines and Indonesia) for 9 years.
?Business travel frequency: Not frequent so far.
?Problems in writing English: Writing in short sentences with strong impact using legal terms.
?English as lingua franca.
?Hopes and Expectations: Have a very high expactation and willing to work hard for it. Coverage of full legal terms.
Have a nice day. Thank you.
Introduction of Heeyoung Shin, by Heeyoung Shin
Since I was absent on the first day of class, I’m introducing myself.
I am an account manager at General Lending (GL) department. I work with two colleagues – Eunmi Choi and Sue Chung who are also taking this course – and report to HS Kim, the head of GL Seoul who is also heading GL Manila. An account manager at General Lending is responsible for credit applications and documentations and support relationship managers on structuring deals and executing transactions.
I attended a university in the US. I am relatively confident in listening, reading, grammar and vocabulary but I think I need more improvement in speaking and writing (especially business writings including emails). As I had been an equity analyst for ten years, I used to be on many business trips to meet investors (in US, Europe, HK, Singapore, Japan) but since I became a credit analyst four years ago I rarely had chance to travel overseas on business. Since I joined ING – which is a Dutch Bank - a year ago, I get to communicate with seniors who are mostly Dutch and Belgians. I hope I can improve my communications skills in formal writings in letters and emails as well as speaking through this course.
Introduction of YoungIn Hah, by ByongJoo Kim
YoungIn is working for Financial Market team which members are trading several financial products and selling various products to clients to make money. She is currently in charge of corporate sales, selling financial products related F/X, Rates to mainly Korean corporate clients who have positions to be hedged. Her main duties are to make profits by providing financial services to clients. To attain her budget target, she is sending
daily market data and important comments to clients and consulting their hedging requirements. She is reporting her performance and sales issues to JH Hyun, a treasurer on a regular basis.
She is expecting this course is more practical and useful for her works, especially she wants to develop presentation skills and communication abilities with foreign customers even though she feels confident about general English usages.
She had studied English since she was in middle school, but speaking and listening were improved better when she stayed in Canada for 8 months. She did not have much chances of travel for business, only some for training. At work, she often encounters some difficulties in responding fast and properly in English when customers ask some questions or request some information by E-mailing. That's the main reason she attends this course!